Privacy Policy

Protecting privacy is a priority at Chiossx. This Privacy Policy explains how personal information is collected, used, and protected while using the website https://www.chiossx.com (the “Site”). Providing personal information is optional. Any information submitted will be handled in accordance with this Policy and will not be used or disclosed without consent.

1. Use of the Website

By accessing or using the Site, users consent to the collection, use, and disclosure of personal information as described in this Policy. This includes the use of cookies and tracking technologies for analytics, personalization, and advertising. Users may disable cookies in browser settings or discontinue use of the Site if they do not agree.

2. Non-Identifiable Information

Certain non-identifiable information is automatically collected during site visits, including:

IP address
Browser type and device information
Date and time of access
Referring website
Pages viewed and actions taken

This information helps manage the Site, analyze usage, and improve performance. Non-identifiable information may also be shared with trusted third parties in ways that do not identify users personally.

3. Cookies & Tracking Technologies

The Site uses cookies to enhance user experience, remember preferences, track activity, and improve Site functionality. Cookies may be disabled in browser settings; some features or transactions may not function properly without cookies.

Additional tracking technologies such as pixels, tags, and scripts from trusted partners (e.g., Google Analytics, Meta/Facebook Pixel, Microsoft Clarity, Bing Ads) may be used to understand Site interactions. These tools may collect browsing activity or search terms for analytics or advertising purposes.

Users may opt out of personalized advertising through tools such as Google Ads Settings or Meta Ad Preferences. Some tracking technologies may still operate even if cookies are disabled.

4. Tracking Information

Non-personal information may be aggregated into reports on user demographics, traffic patterns, and purchases, and shared with advertisers. Aggregate reports do not identify individual users.

If aggregate tracking is linked to voluntarily provided personal information, it will be treated as personal information under this Policy. Tracking technologies are not used to capture private communications.

5. Personal Information

Users may voluntarily provide personal information such as:

Name
Email address
Billing and shipping addresses
Phone number
Payment information (processed securely via third-party providers)

Certain Site features or transactions may not be accessible without providing personal information.

6. Use of Personal Information

Personal information may be used to:

Process and fulfill orders, including customization, payment confirmation, and shipping
Communicate regarding orders, inquiries, or support requests
Improve the Site, products, and services
Protect against fraud and security risks
Send service-related updates such as order confirmations and shipping notices
Send marketing communications only where permitted by law, with opt-out options available

7. Children’s Privacy

The Site is intended for adults. Personal information from children under 13 is not knowingly collected. Users under 13 must have parental or guardian assistance to use the Site.

8. Disclosure of Personal Information

Personal information may be disclosed in the following ways:

Service Providers: Necessary information may be shared with payment processors, shipping partners, and other trusted service providers, all required to protect personal information in accordance with this Policy.
Affiliates: Limited personal information may be shared with affiliates to provide information about products or services. Affiliates are required to protect information according to this Policy.
Law Enforcement & Legal Requirements: Information may be disclosed if required by law, court order, or governmental authority, or when necessary to protect rights or investigate fraud.

9. Access, Correction & Deletion

Users may request access to, correction of, or deletion of personal information by contacting Chiossx at [email protected].

Users may also opt out of personalized advertising or tracking by:

Adjusting browser settings to block cookies
Using opt-out tools provided by advertising networks (e.g., Google Ads Settings, Meta Ad Preferences)
Contacting Chiossx to request deletion of data

10. Contests and Promotions

Contests or promotions may have specific rules governing the collection and use of personal information. If rules conflict with this Policy, the contest or promotion rules take precedence.

11. Other Websites

The Site may link to external websites. Chiossx is not responsible for the privacy practices or content of these websites.

12. Former Users

If Site use is discontinued or an account is terminated, personal information will be retained only as necessary to comply with this Policy or legal obligations. Users may request deletion of data at any time.

13. Policy Changes

This Policy may be updated to reflect changes in technology, legal requirements, or business practices. Updated versions will be posted with a revised effective date. Continued use of the Site constitutes acceptance of the updated Policy.